Comparison
Sharko or Bitrix24
Bitrix24 is an all-in-one system: CRM, tasks, chats, drive, telephony. Sharko does one thing: tasks and follow-up in the place where your employees already chat.
Point by point
What’s the difference
| Bitrix24 | Sharko | |
|---|---|---|
| What it is | A company portal: CRM, tasks, chats, documents, telephony | An assistant for tasks in WhatsApp and Telegram |
| Getting started | Set up the portal, the structure and permissions; employees need training | Connect a number and add employees — in a day |
| Where employees work | In the portal and its app | In the messaging app they already have |
| Creating a task | A task form: title, responsible person, deadline, observers | One text or voice message |
| Reminders | Portal and app notifications | Messages in WhatsApp or Telegram |
| Sales and customers | Its strength: CRM, pipelines, telephony | No. Sharko works inside the team |
| Best for | Companies that need one system for sales and the office | Teams where people work with their hands and a phone |
Bitrix24’s features depend on the plan and edition; see the Bitrix24 website for the current ones.
Honestly
When to choose which
Choose Bitrix24 if…
…you need a CRM, tasks are one part of a single system, and you have someone who will set up the portal and get the team used to it.
Choose Sharko if…
…you need one thing: tasks that reach people, get done, and show who did them. And if your last attempt to roll out a “big system” ended with nobody logging in.
Together
Sales there, tasks here
Bitrix24 can stay with the sales team, while Sharko takes on the warehouse, the shift, the crews: everyone who doesn’t sit at a computer.
We build the link between the two systems on request.
Questions
Questions about the comparison
Bitrix24 has a messenger too. What’s the difference?
That messenger lives inside the portal: to use it, an employee needs a Bitrix24 account and the Bitrix24 app. Sharko works in WhatsApp and Telegram, which everyone already has.
Does Sharko have a CRM?
No, and we don’t plan to build one. Sharko is about tasks, deadlines and reports inside the team.
Test it on your own team
We’re onboarding our first companies and setting Sharko up together with you.