Telegram
Tasks in Telegram — like chatting with a colleague
In Telegram, Sharko is a contact with a name and a number, not a bot with buttons and commands. People write to it in plain words, and it answers the same way.
What stays the same
One assistant, two messaging apps
The same tasks
A task assigned in WhatsApp is visible in Telegram, and vice versa. The history is shared.
The same Sharko
The name, the tone and the rules are identical. Nobody has to get used to it all over again.
Everyone chooses for themselves
One employee works in WhatsApp, another in Telegram. Sharko writes to each of them where they expect it.
Backup channel
If one messaging app is unavailable
Tasks and history are stored with Sharko, not in the messaging app. If something happens to one channel, employees carry on in the other and not a single task is lost.
That’s why we recommend connecting both channels from the start, even if the whole team lives in WhatsApp.
Groups
Work chats in Telegram
Sharko joins a group as a regular member. It replies when addressed, creates tasks from the conversation and sums up the discussion.
Questions
Questions about Telegram
Is it a bot?
No. It’s an account on a separate number that belongs to your company. That’s why Sharko can message an employee first and take part in groups like a regular contact.
Does an employee have to tap anything to get started?
Sending Sharko a first message is enough. It introduces itself, says that it is an AI assistant and asks for consent.
Can we use Telegram only, without WhatsApp?
Yes. The channels are independent: connect the one your team uses.
Connect Sharko in Telegram
We’re onboarding our first companies and setting up the channels together with you.